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The character you bring to the table reveals your attitude towards work and your chances for long-term success. Only 10% of applicants invest in themselves and have the right attitude coming in. If you have the mindset and effort that we seek, we can unleash your highest potential.

Are you ready to set a new bar for yourself?

Built for Sustainable Success

Our business operates with three key strategies that spans every department and process, allowing success to be our standard.

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Customer-Centric Culture

L3 is dedicated with nurturing the right attitude. Attitude directs the motivations of the individual, impacting work ethic, and ultimately reflects on how customers see the company. Therefore, brand is largely shaped by the culture fostered in the company.

Our energy is directed to promoting customer encouragement and loyalty. As customers ourselves, we tap into our experiences and develop ideas for improvement. We are intimately familiar with the frustration and confusion of subpar service, thus we consciously take a different path with our customers. By understanding their innate needs, we create our customercentric response at every engagement level, making it all appear seamless.

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Progress through People

We believe in long-term consistency. We invest in people development, because companies can only truly succeed when their people succeed first.

Our core values are attuned to our mission of providing ridiculously awesome customer experience in every engagement. Customer service is part of our fabric in every aspect, and this gives us the ultimate advantage. Our focus is to simplify and provide sound solutions, saving customers from the travails of long waits and improper diagnosis. By equipping our people with the knowledge, inspiration, and confidence for unbridled execution, we build lasting relationships with every customer we work with.

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Seriously Scrutinized Solutions

The right answers can mostly be found between the details. Every person in the team is responsible with paying attention to these details, and have the determination to dig deep into a customer’s root issue. Only then can the correct solution be offered. It is common for many other businesses to have a shallow understanding of their customers and their pains, providing often misaligned products and services and just causing more problems in the long run.

We build lasting relationships with people, and not merely fill abstract quotas. We ensure that everyone resonates with the overarching vision first, then trusting employees to take the right path.

Our Partners

Our Clients

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News & Events

The Art of Giving Constructive Feedback

The Art of Giving Constructive Feedback

Receiving, and perhaps even giving, feedback can be an intimidating concept. It becomes worse when negative feedback is right around the corner. You can feel singled out, beneath your coworkers, or...
Captains Running the Ship: How L3's Leaders Describe Their Leadership Style

Captains Running the Ship: How L3's Leaders Describe Their Leadership Style

A good captain is great only if he has a great team." – S. Sreesanth  When the word "leadership" is brought into a conversation, perhaps the philosophical mind would consider the well-known...
Mental health Awareness at workplace

Raise Awareness and End the Stigma Towards Mental Health in the Workplace

Mental health plays a significant role in the workplace. However, mental health and diseases are sadly not frequently discussed or handled, partly because they are harder to perceive or explain....